Privacy Policy for Protonix Ai Pvt. Ltd.

Thank you for choosing to be part of our community at Protonix Ai Pvt. Ltd. (“Company”, “we”, “us”, “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regards to your personal information, please contact us at info@protonix.tech.

When you visit our website www.protonix.tech (the “Website”), and more generally, use any of our services (the “Services,” which include the Website), we appreciate that you are trusting us with your personal information. We take your privacy very seriously.

In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy notice that you do not agree with, please discontinue the use of our services immediately.

This privacy notice applies to all information collected through our Services (which, as described above, includes our Website), as well as any related services, sales, marketing, or events.

1. Information We Collect

• Personal Information: Your name, phone number, and email address.
• Non-Personal Information: We may collect technical data such as your IP address, browser type, and operating system, which does not personally identify you but helps us improve your experience on our website.

2. How We Collect Information

• Directly from You: When you provide your name, phone number, or email address to contact us, sign up for our services, or subscribe to newsletters or updates.
• Automatically: When you visit our website, we may automatically collect certain data using cookies, log files, or other tracking technologies.

3. How We Use Your Information

• To provide and maintain our services, including web development, mobile application development, and AI & ML solutions.
• To communicate with you, including responding to inquiries, sending updates, and providing you with marketing or promotional materials.
• To analyze and improve our website and services.
• To comply with legal requirements or obligations.

4. Sharing and Disclosure of Information

• With Service Providers: We may share your information with third-party service providers that perform services on our behalf, such as hosting providers, payment processors, or analytics services.
• Legal Compliance: We may disclose your information when required by law or to respond to legal requests, enforce our terms of service, or protect the rights and safety of our company and users.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These tools help us understand how users interact with our website, track user preferences, and improve our services. You can set your browser to refuse cookies, but some features of the website may not function properly as a result.

6. Data Security

We are committed to protecting your personal information. We use reasonable administrative, technical, and physical security measures to safeguard your data. However, no data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. You may request that we delete your data at any time.

8. Your Rights

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can request to correct any inaccuracies in your personal data.
• Deletion: You may request the deletion of your personal data.
• Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in the emails you receive.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "Effective Date." You are encouraged to review this policy periodically to stay informed about how we are protecting your information.